Spark Power, a trusted partner in energy in North America, is looking for a Manager Enterprise Applications. Reporting to the Director - Information Technology, the Manager - Enterprise Applications, leads a team of IT/IS professionals who support, design and implement enterprise business applications, system-to-system interfaces including ERP, CRM, and other related solutions. The team continually works to develop and maintain an enterprise application suite that aligns with the organizations’ strategic goals.
The team works closely with various functional and line-of-business teams to design and implement business solutions through application technology and ultimately be responsible for ongoing maintenance and enhancements to the platform.
What will you do you as Manager Enterprise Applications?
- Lead a team of Business Analysts and Software Developers in delivering application support, strategic workstreams, web-based integrations and application enhancements
- Lead the complex solution design efforts with both internal and external stakeholders
- Manage, triage and assign application support tickets using standard ITSM tools
- Improve and assist in driving the enhancement intake process
- Manage and work effectively with third party vendors to prioritize their on-going streams of work items
- Act as a key driver in the team’s adherence to scalable and sustainable delivery models and platforms
- Assist when required in translating complex business requirements into detailed business and technical needs
- Collaborate regularly with various departments and operational teams to help envision the solution value and long-term benefits
- Maintain objectivity to provide advisory and technology-based solutions that are aligned and consistent with the business and IT roadmaps
- Take responsibility for issues or problems within the function and ensure they are addressed appropriately
- Review and provide feedback on project or technical documentation and deliverables from the team or third-party providers
- Document application functionality and training materials and conduct end user training sessions as required
- Work with team members in professional development and growth
Spark Power Employee Benefits and Perks:
- Diverse customer base-including: industrial, commercial and institutional
- Competitive wages and commission, and bonus structure
- Excellent benefits package with flexible options and wellness spending accounts
- RRSP
- Hands-on and supportive leadership team
- Continuous training and skills improvement including Spark U and external training
- Employee referral bonus program
- Corporate discounts (hotels, travel, insurance, retail..)
- …much more
Do you have the Spark? Here’s what we’re looking for:
- Strong functional and technical aptitude for supporting a diverse portfolio of enterprise applications
- Strong focus on quality of work and delivery
- Understanding of Agile and Waterfall methodologies
- Excellent ability to grasp complex business requirements and processes
- Excellent ability to collaborate with all levels within the IT and Business organization.
- Excellent organizational skills and an ability to manage deliverables across multiple projects and workstreams
- Excellent verbal, written and interpersonal communication skills
- Strong attention to detail
- Self-motivated with a high level of initiative and accountability
- Strong team leadership and management capabilities
- University or post graduate degree in computer science, business or related field
- Minimum of 2 years’ experience in leading and managing a team of business/programmer analysts
- Minimum of 7 years’ experience in an IT/IS, business process management and/or ERP implementation capacity
- Experience working in or with Accounting & Finance teams are a strong asset
- Experience working with NetSuite, Concur and Azure DevOps is an asset
Who is Spark Power?
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.
Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.